You have two weeks (14 days) from the date of training & set-up to try the Trexo Home. You may use this period to decide if you want to proceed with the Trexo through a lease, financing or purchase in full.

If you wish to return the Trexo Home, you may return it in good working condition. You will receive a full refund for your deposit and first month payment. Trexo will provide you with instructions how to return the device.

The two week period begins on the date you're first able to use the device, the day of your training. Trexo will work with you to arrange the date and time of training ahead of time.

There is currently a waiting list for the Trexo Home. Once you reserve your Trexo, a member of the Trexo team will contact you to obtain more information and provide you with an estimate for the delivery of your Trexo.

You may request more information about the time estimates by contacting a Trexo representative through our contact form.

Once you have reserved the Trexo Home, you will receive an assessment form to obtain measures and additional information about your child. We encourage you to complete this assessment with your physical therapist. To complete the assessment you will need a measuring tape and access to a device with video recording capabilities.

Trexo will conduct a fitting at the time of set-up & training to ensure the device is set-up for your child's needs. The fitting & training may be done at your physical therapy facility.

Yes, you will have to pay your deposit to reserve the Trexo Home in the waiting list. The reservation deposit is $1000 USD and will be applied towards the down payment once your Trexo is prepared for delivery.

Once your Trexo Home is ready to be delivered you will need to make the first installment payment to Trexo. The installment will include your monthly fee (varies with lease and financing options), state and province applicable tax and shipping fee. Your deposit will be applied as a down payment at this time.

If you're purchasing the Trexo in full, you will pay the full cost of the Trexo Home, state and province applicable tax and shipping fee. Your deposit will be applied towards the purchase price at this time.

The Rifton Pacer is not included with the purchase of a Trexo Home. We use a standard off the shelf pacer and install our system on it. You would need to obtain your pacer prior to the delivery of your Trexo Home to ensure we can provide the fitting and training with a fully assembled system. If you need a Rifton Pacer and cannot obtain one separately, we can assist you with the purchase in addition to the Trexo. Please contact a Trexo for further information through our contact form.

Yes! Please contact Trexo for information on Canadian pricing through the contact form.

Please contact a Trexo representative for instructions on how to return your device.

If you decide not to move forward with the Trexo Home during your two week trial, you may request a full refund. The refund for your deposit and first installment will be applied to your original method of payment.