What Happens After You Place Your Reservation?

1. You will receive an email confirming your reservation. We will schedule your live assessment (it is done virtually with the help of our team!) Please note: no further payment is required until closer to when your Trexo ships.

2. Next we do our internal review. If we need more information, we will let you know.

    • If your child isn’t a good fit for the Trexo, we will let you know and we will refund the reservation fee.
    • If your child is a good fit, we will send you a list of the accessories, along with the size of your Trexo and Rifton Dynamic Pacer. Price will be included in the email. Your Rifton is not included in the cost of the Trexo, it will be a separate line item.
    • If you decide not to proceed, you can cancel your reservation and get your money back.
    • If you decide to proceed, we will let you know the next steps and the timeline for your Trexo delivery.

Two Week Trial
A 2-week trial period is included to make sure that your child will be confident using this device at home. The device is adjustable in height and can grow with your child. If the device does not work for you, simply return it and we will refund everything you have paid. Your trial start date is the day you complete training.